FAQs

Common Questions

General

 Inokim electric scooters produce zero emissions during operation, contributing to a more eco-friendly transportation solution.

 Inokim scooters are designed with safety and user-friendly features in mind, making them suitable for beginners. Start with lower speed settings and gradually increase as you become more comfortable with the scooter.

Helmets are essential for safety. Additional gear may include knee and elbow pads, especially for the OXO model. Wear bright or reflective clothing for visibility.

scooter abilities

Inokim scooters have varying speeds depending on the model, typically ranging from 15 to 40 miles per hour, providing a balance of performance and safety.

The range varies by model, but generally, Inokim scooters can cover 27 to 68 miles on a single charge, depending on factors like rider and riding conditions.

Inokim scooters are versatile and can handle various terrains, including urban streets, bike paths, and moderately rugged uneven surfaces. Check individual model specifications for terrain suitability.

While Inokim scooters are designed to be water-resistant, it's advisable to ride cautiously in harsh weather. Ensure that brakes and other safety features are in optimal condition before riding in adverse conditions.

The lifespan of an Inokim scooter depends on usage and maintenance. With proper care, an electric scooter can last well over several years. Battery lifespan is a key factor, typically requiring replacement every 2 to 4 years. And you can always replace the battery and your scooter will be as good as new.

Maintenance

Store your Inokim scooter in a dry and cool place, preferably indoors. If storing for an extended period, partially charge the battery and turn off the scooter to preserve battery health.

Clean the scooter with a mild detergent and a soft cloth. Avoid using high-pressure water, and regularly check for scratches or damages.

Go over to the Support page which provides tutorials and troubleshooting tips for common issues. For more complex problems, reach out to Inokim's customer support or visit an authorized service center.

Yes, you can purchase spare parts for repairs or upgrades here. Contact customer support if you have questions regarding which parts you may need and/ or how to home-install them. You can also visit one of our authorized service centers to inquire about available spare parts and repairs.

Regular maintenance for Inokim scooters includes checking tire pressure, inspecting brakes, and keeping the scooter clean. Refer to the Inokim user manual for detailed maintenance guidelines. Contact Inokim's customer support for assistance with maintenance or repairs. Authorized service centers can provide professional support for more complex issues. Or for simple troubleshooting go over to the Support page which provides tutorials and troubleshooting tips.

Legal

Regulations vary by location. In many places, electric scooters are legal on roads or bike lanes, but riding on sidewalks may be restricted. Always check local laws and regulations.

 In many places, Inokim scooters are permitted on public transportation such as buses and trains, thanks to their foldable and compact design. Always check local regulations for specific guidelines.

Inokim scooters are suitable for both commuting and recreational riding. Enjoy the thrill of a smooth and stylish ride on your Inokim scooter during leisure activities.

In many locations, Inokim scooters are permitted in parks and recreational areas. Always check local regulations, and be considerate of pedestrians and other park users while riding.

Warranty

Yes, Inokim scooters typically come with a free one year warranty, the details of which may vary by model and region. You can also buy 2 and 3 year warranty extensions on the cart page.  Check the provided warranty information for specific terms.

If you purchased an Inokim scooter from Inokim.com, your warranty should be available for you to sign on your personal Inokim account page. If you bought your Inokim from eBay, Amazon, and the like, please click here and register your product.

Financing

We offer a variety of financing options, including Affirm with plans of up to 24 payments with 0% APR, Klarna, Shop pay, and more. 

Payment options are subject to an eligibility check, may not be available everywhere. Options depend on your purchase amount, and a down payment may be required. Estimated payment amount may exclude taxes and shipping.

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